Sentien HQ s.r.o. (“Sentien”) provides a limited warranty that Sentien Audio and its accessories will be free from defects
and workmanship, according to the following terms and conditions:
● The limited warranty has a duration of 24
months from the date of purchase.
● A proof of purchase such as an invoice,
receipt or order confirmation is required to obtain this limited warranty
● Sentien will make all reasonable and necessary
efforts to resolve any problems before determining if the product is defective
or not.
● The customer will pay the shipping fee
for delivering the product to the designated return facility. Sentien will pay the shipping fee for delivering the
product back to the customer.
● Sentien will determine if the product needs to
be replaced at its discretion.
WHAT THIS WARRANTY DOES
NOT COVER
● Defects or damages done by using the
product in other than its normal and customary way.
● Product defects of which Sentien was not notified by the consumer during the
applicable limited warranty period.
● Defects or damages from abnormal use,
improper storage, abnormal conditions, alteration, unauthorized modifications,
unauthorized connections, unauthorized repair, submersion in liquid, misuse,
abuse, accident, neglect, improper installation or other acts which are not the
fault of Sentien, including damage caused by
shipping.
● This limited warranty is in lieu of all
other warranties, express or implied either in fact or by operations of law,
statutory or otherwise, including, but not limited to any implied warranty of
marketability or fitness for a particular use.
● Damage resulting from the use of
accessories not approved by Sentien.
● All plastic surfaces and all other
externally exposed parts that are scratched or damaged due to normal customer
use.
STATE LAW RIGHTS
● No other express warranty is applicable
to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN.
SENTIEN WILL NOT BE LIABLE FOR THE LOSS
OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR
FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE APPLICABLE TO THIS PRODUCT.
● Some regions do not allow the exclusive
limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so these limitations or exclusions may not apply to
you. This warranty gives you specific legal rights and you may also have other
rights which vary from region to region.
HOW TO GET WARRANTY
SERVICE
● For warranty service, please visit sentienhq.com/hub