Sentien Limited Warranty

 

Sentien HQ s.r.o. (“Sentien”) provides a limited warranty that Sentien Audio and its accessories will be free from defects and workmanship, according to the following terms and conditions:

 

      The limited warranty has a duration of 24 months from the date of purchase.

      A proof of purchase such as an invoice, receipt or order confirmation is required to obtain this limited warranty

      Sentien will make all reasonable and necessary efforts to resolve any problems before determining if the product is defective or not.

      The customer will pay the shipping fee for delivering the product to the designated return facility. Sentien will pay the shipping fee for delivering the product back to the customer.

      Sentien will determine if the product needs to be replaced at its discretion.

 

WHAT THIS WARRANTY DOES NOT COVER

      Defects or damages done by using the product in other than its normal and customary way.

      Product defects of which Sentien was not notified by the consumer during the applicable limited warranty period.

      Defects or damages from abnormal use, improper storage, abnormal conditions, alteration, unauthorized modifications, unauthorized connections, unauthorized repair, submersion in liquid, misuse, abuse, accident, neglect, improper installation or other acts which are not the fault of Sentien, including damage caused by shipping.

      This limited warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of marketability or fitness for a particular use.

      Damage resulting from the use of accessories not approved by Sentien.

      All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.

 

STATE LAW RIGHTS

      No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. SENTIEN  WILL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT.

      Some regions do not allow the exclusive limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from region to region.

 

HOW TO GET WARRANTY SERVICE

      For warranty service, please visit sentienhq.com/hub